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Terms & Shipping

TERMS & CONDITIONS:

Welcome to ìndhue. All items on this site is created and owned by ìndhue. When you choose to purchase our clothes you are subject to the following terms and conditions. We advise you to please read these conditons carefully prior to purchase, as once items have been bought, you are afreeing to abide by these.

Privacy

Any personal details that you provide to us including your name, address, telephone number and email address will not be released, sold or rented to any entities or individuals outside of ìndhue.

Security

ìndhue does not collect or record any credit card details you may provide when purchasing products from our store.

Copyright agreement / Legal informaiton

Copyright of the images is retained in ìndhue by the designer and they may not be reproduced in any context or media digital or analogue. Any unauthorised reproduction will result in legal proceedings. By purchasing work from ìndhue you automatically agree to and accept the above terms and conditions.

SHIPPING:

Italy:

  • Orders will be dispatched within 3 working days.
  • Orders are shipped via express courier. We can provide tracking numbers upon request.
  • Once items have been shipped, they become the property and responsibility of the purchaser. If a product arrives damaged, or misplaced, it is the purchasers responsibility to liaise with courier. No refunds or replacements will be given for products missing or damaged in transit. However we will give you all the necessary information to make your claim.
  • Please enter your shipping address correctly as once it has been received, and your order has been dispatched we can not alter the address, and you will be charged the applicable postage rate to resend.

International:

  • Orders will be shipped within 5 working days.
  • Orders are shipped via international Express courier.
  • Orders are generally recieved within 3-8 days, although certain destinations may take longer and some items can get held up in customs for longer for unknown reasons. We ship with all the necessary documents and we are not responsabile for further custom taxes or delays due to additional custom controls.
  • We accept the returns
  • Products may be returned if the customer notifies ìndhue via email within 5days of receipt of product.
  • For any kind of fast-communication you can write to : luana@indhue.it
  • Products must be returned undamaged and in the state in which they were sent. The customer is responsible for ensuring correct packing of the product and using appropriate postal and recorded delivery methods with relevant insurance cover in place. 
  • ìndhue are not responsible for the loss of damage of any returned item.
  • Upon satisfactory receipt of the returned goods to ìndhue, we will refund the money earned to the buyer. We will aim to refund the buyers payment withing 7days minus the costs of initial shipping charge.
  • The customer is liable for the return carriage costs. If the customer fails to return the goods they will be charged the full cost of their recovery. They are under a duty to take care of the goods until they are returned.